Terms of Service

1. Acceptance of Terms

By accessing or using FacilitiesHome's platform and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms apply to all users of the platform, including facility managers, landlords, residents, guests, and any other visitors to our website or mobile applications.

2. Description of Services

FacilitiesHome provides a facility management platform that enables property owners, managers, and residents to manage various aspects of facility operations. Our services include but are not limited to:

• Estate management tools for residential communities • Hotel management systems for hospitality operations • Office building management solutions • Maintenance request tracking and management • Billing and payment processing • Communication tools between managers and residents • Guest management and access control

3. User Accounts

To access certain features of our platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete, or if we suspect unauthorized or fraudulent activity.

4. User Responsibilities

As a user of FacilitiesHome, you agree to:

• Use the platform only for lawful purposes and in accordance with these Terms • Not use the platform in any way that could damage, disable, or impair the service • Not attempt to gain unauthorized access to any part of the platform • Not use the platform to transmit any malicious code or harmful content • Respect the privacy and rights of other users • Comply with all applicable local, state, national, and international laws

5. Payment Terms

Certain services on our platform require payment. By subscribing to paid services, you agree to pay all applicable fees as described on our platform at the time of purchase.

All payments are processed through secure third-party payment processors. We do not store your complete payment card information on our servers.

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your plan). You authorize us to charge your payment method for all fees incurred.

6. Intellectual Property

The FacilitiesHome platform, including its original content, features, and functionality, is owned by FacilitiesHome and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or software, nor may you reverse engineer or attempt to extract the source code of our software.

7. Privacy and Data Protection

Your use of FacilitiesHome is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. Limitation of Liability

To the maximum extent permitted by law, FacilitiesHome shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from your use of the platform shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The platform is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the platform will be uninterrupted, secure, or error-free, or that any defects will be corrected.

10. Termination

We may terminate or suspend your account and access to the platform immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the platform will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts located in Lagos, Nigeria.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice through our platform or by other means.

Your continued use of the platform after any changes to these Terms constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@facilitieshome.com Address: Lagos, Nigeria Phone: +234 XXX XXX XXXX